Students are encouraged to complete Electronic Refund information to have financial aid or other student account refunds deposited directly into a checking or savings account – any bank, anywhere. This is the same safe, secure process that is used to deposit payroll checks.
Please be sure to keep your bank account information up to date. Failure to have current Electronic Refund information will delay your refund.
Things to remember:
How to Enroll
Unsure about the components of your check? Below is a diagram to assist:
Students can have credit balances for a number of reasons. In fact, they will generally start off with a credit balance, because they usually pay an enrollment deposit months before the first charges are billed. Below are the most common types of credit balance causes and related information.
Please know that there are certain charges that cannot be paid with federal loans and federal grants such as printing, library fines, citations, and medical insurance. It is important to understand that when a refund is issued, it does not necessarily mean that the student account is paid in full.
Students having credit balances for reasons other than financial aid, refunds will not be generated until after the first two weeks of classes for the semester. This includes overpayments where personal payments exceed the balance due, credit balances due to University withdrawals, and other overpayments. Refunds related to personal payments will not be refunded until ten (10) business days after posting to the student account.
Student account credits resulting from excess Federal Financial Aid payments, scholarship payments, and loan payments are automatically refunded by the Cashier’s Office, however, there may be certain circumstances where credits on student accounts occur that may not be automatically refunded. Reversed charges, over payments, tuition waivers, and other varying factors may lead to a credit balance on a student account.
If there is a credit on your student account and you would like to be considered for refund, please e-mail firstname.lastname@example.org with your request.